|
|
Your country must be listed when checking out or we will not ship there. All other requests from questionable countries (like nigeria) will be ignored. Remember, We cannot export NIKE or ADIDAS, ASICS, or NEW BALANCE product. Allow 2 weeks minimum for any International Orders. You can also seek out a forwarding/export company to buy things on your behalf. You must communicate by e-mail, we will not send international faxes. INTL ORDERING STEPS: 1. Place the order online with a credit card. 1b: We will attempt to verify your cards billing address electronically. If this fails, you will need to fax us (step 2) or get on Skype and show us the card.. We will email you if this is needed. 2. YOU WILL NEED TO FAX US A READABLE PHOTOCOPY FAX OF THE CREDIT CARD (FRONT AND BACK) OR RECENT BILLING STATEMENT. FAX:805-781-6092. You can also find us on Skype during business hours to show us the card. 3. When we receive your fax, we will email a freight estimate for your approval. Almost all International orders are shipped by EMS/Express Mail. Shipping to Europe is typically $45 for one pair of shoes. Canada and Mexico is about $30. We take the weight of the package and calculate the rate by US Express Mail and add $5 for handling. EUROPE: MINIMUM $40 FOR FREIGHT, AUS/NEWZEALAND: MINIMUM $40. The rating system is based on a scale of 1 to 5 with 5 being best. Comments are moderated and corrected for spelling but not content, prior to acceptance. All athletic garments should be laundered prior to use. Recommended care labels are permanently attached to the inside of every garment! DO NOT USE FABRIC SOFTENERS OR WOOLITE DETERGENT. Fabric softeners deteriorate garments containing spandex and Woolite will cause colors to bleed. HANG DRY GARMENTS OR MACHINE DRY ON LOWEST SETTING. Do not overload dryer as garments will transfer color. High heat will also release color from garments! DO NOT IRON OR DRY CLEAN GARMENTS. Ironing and dry cleaning can discolor athletic apparel fabrics and damage imprinting. Garments not washed or cared for properly may bleed, discolor, or age prematurely. VS Athletics will not be responsible for any garments washed or cared for incorrectly. LIVE Support Live chat is available if the icon at the top of the page is blue. Usually available 9am-4pm M-F but may be off if we are busy. Contact Information:
Color Codes: BK = Black COB or CB = Cobalt (royal blue) WH = White WHM = White mesh. FG or FOR= Forest Green KY = Kelly Green RY = Royal Blue NY = Navy Blue PR = Purple RD = Red, also SC = Scarlet red MR = Maroon also CR = Cardinal DMR = Dark Maroon (insport only) MZ = Maize (yellow/gold - Hind only) GO = Gold CH = Charcoal BR = Brown TE = Teal OR = Orange COL = Columbia Blue GY = Grey VG = Vegas Gold That depends. If we have it here in stock , it ships from San Luis Obispo, CA or Torrance,CA. If we have to drop ship the item, it can come from anywhere in the U.S.. The only way to be sure is to call us. If you created an account online, login and check the status. If it says "Processed", that means we have received it and are processing it. No other status is available online. New orders will stay that way on weekends/holidays since we won't process them until the next business day. Online order status is NOT tied into our main order system so the order number you get in our e-mail will be different than the online order number. Check your e-mail! You just placed an ONLINE order, thats the first thing you should check! The website sends an automated confirmation e-mail if your order successfully went through. If we have any problems with your order, we will ask you by E-Mail!! We only get an authorization for your order initially to reserve the funds. We do not finalize that charge until we ship something. The website does NOT charge or authorize your card in any way. Click the Sizing Chart link at the top right. If that doesn't help, call us for help on specific brands/sizes. 1-800-676-7463. ALL orders ship by UPS. Only small "replacement spike only" orders can use priority mail. YES! Simply order online, then choose "P.O." as the payment method. Then Enter the P.O. number on the final checkout page. Remember, we MUST have a hardcopy of the PO faxed to us at 805-781-6092. Make sure you specify on the fax that the order was placed online. Shipping on the website will try to match this table as close as possible. The table is ESTIMATED shipping charges. We charge Actual UPS shipping rates plus a small surcharge, depending on the items. Equipment shipping will vary for heavier items and poles/javelins/crossbars. You will be contacted if you order one of these items to approve shipping costs. Non 50 state (Guam, Puerto Rico) US orders ship by US Postal Service.
| ||||||||||||||||||||||||||||||||||||||||||||||||||||||
Order
Gift
VSA
Shoe Buying
Our
VS Training
|